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Box Office Cashier at Teclab Management Services Limited – Lagos/Calabar/Enugu

Teclab Management Services Limited – Our client, a leader in the media and entertainment Industry with branches all over the country, seeks to employ the services of:

Job Title: Box Office Cashier

Location: Lagos / Calabar / Enugu

Reports To: Supervisor, Box Office


Role Expectations


The successful candidate’s specific functions include:

  • Handling and managing payment properly.
  • Effective stock management
  • Take stock before and after sales.
  • Adequate product knowledge
  • Handling and maintaining equipment used in products production, such as popcorn, hotdog etc.
  • Display excellent customer service
  • Make certain guest service is friendly, helpful and fast
  • Ensure the security of all box office cash and tickets
  • Complete ticket purchase transactions by:
    • Greeting each guest and identifying tickets requested
    • Reading a computer screen, operating a keyboard or dispensing manual tickets
    • Completing a credit card or Movie Watcher Rewards transaction or collecting cash and making accurate change
    • Thanking the guest.
  • Keep box office clean and well organized and update box office signage
  • Distribute and understand how to operate movie equipment
  • Enforce ratings to keep underage guests from accessing auditoriums with adult content
  • Perform daily box office maintenance duties and complete various reports as needed
  • Answer questions from guests and resolve any concerns

Role Target:

  • This role is responsible for operating the box office selling movie tickets to guests.
  • You are also to field questions about content, provide directions to the theatre, answer the phone, inform guests about prices/policies.

Qualification

  • Minimum B.Sc in any related field.

Experience:

  • Relevant 3 years’ experience in a similar role

Person Skills:

  • Good Listening Skills
  • Good People Skills
  • Good influencing and problem solving skills
  • Works independently as well as in a team environment
  • Self-motivated and a self-starter.
  • Possesses good analytical, interpersonal, and customer service skills
  • Possess excellent public relations and communication skills;
  • Ability to work accurately with attention to detail in a high volume sales environment
  • Proficient guest service, administrative and follow-up skills
  • Comfortable communication and cooperation with guests, supervisors, peers, subordinates, vendors or partners
  • Ability to communicate and work effectively with guests in high-volume setting
  • Good verbal communication skills as well as math and cash handling skills
  • Ability to meet tight deadlines under minimal supervision

Application Closing Date
28th December, 2017.


How to Apply

Interested and qualified candidates should send their Applications and CV’s to: [email protected] using the job title and location as the subject of the mail. For example Box Office Cashier: Calabar.

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