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Business Relation/Client Service Manager at ETAD Consulting Limited – Lagos

ETAD Consulting Limited – Our client, a reputable Organization with the Head Office in Lagos, is recruiting suitably qualified candidates to fill the position below:

Job Title: Business Relation/Client Service Manager

Location: Lagos

Job Description

Candidate will be expected to:

  • Provide leadership for the Business Development team in management of new accounts/opportunities.
  • Be responsible for managing a team of market research, business research, client database building & management, Business opportunity analysis, Lead generation etc.

Relationship Management:

  • Oversee a portfolio of clients and proactively develop, manage, and enhance long-term client relationships at senior levels.
  • Serve as an escalation point to internal teams and clients, maintaining a sense of urgency for all client deliverables and escalations.
  • Provide leadership to staff on all aspects of strategy and delivery including talent management and coaching, process excellence, relationship management skills, communications, and presentation skills.
  • Meet or exceed predetermined client satisfaction rates, revenue objectives, and profitability targets.
  • Effectively collaborate with sales, strategy, technology and related teams.

Requirements/Qualifications

  • Exclusively for Female with vast experience in client service, customer relations etc.
  • Minimum HND or equivalent certification will be considered.
  • Age: 25-30

Application Closing Date
26th January, 2018.

Method of Application

Interested and qualified candidates should send their CV’s to: [email protected] or [email protected] with the “Job Title” as subject.

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