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Customer Service Officer at a Leading Electronics and Home Appliances Company

Due to expansion, a leader in assembling, distributing and marketing of Electronics and Home Appliances in Nigeria, seek to engage suitable candidates for the role below:

Job Title: Customer Service Officer

Location: Ikeja, Lagos

Job Description

  • Attend to clients and assist them with their inquiries, and also use every opportunity to sell our products and services
  • Receive phone calls, interacts with company’s customers, resolve any customer complaints, reply emails and messages
  • Assist with placement of orders, refunds, or exchanges
  • Handle product recalls/ Attempt to persuade the customer to reconsider cancellation
  • Inform customers of deals and promotions.

Requirements

  • 1-2 years related experience
  • Experience in a retail outlet will be an added advantage
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Salary
N45, 000 – N50, 000/month


Application Closing Date

31st January, 2018.

Method of Application

Interested and qualified candidates should send their CV’s to: [email protected] using “Customer Service Officer” as subject of mail.

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