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Entry-level Customer Support Staff at Fastplus Innovation Limited

Fastplus Innovation Limited, Nigeria No. 1 Fastest Growing IT Firm Which Specializes in area of Website and Software Development, Security & Surveillance, Online Marketing Consultancy, Learning Management System and Educational Portal for Schools, Colleges and Universities.

We are recruiting to fill the position below:

Job Title: Customer Support Staff

Location: Lagos

Job Description

The Post of Customer Service staff is available for a young lady between the age of 20 – 25 at the above company.

Responsibilities

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Minimum Qualification

  • Interested and qualified candidates should possess an OND qualification

Requirements and Skills:

  • Customer Service, Product Knowledge, Quality Focus, Market Knowledge, Documentation Skills, Listening, Phone Skills, Analyzing Information and Multi-tasking
  • Must be very professional with excellent written and spoken English skills.
  • Must be computer literate, have a Basic Knowledge about Graphic Design, hardworking, independent, persevering and able to work very well with colleagues.
  • Sex: Female.

Application Closing Date
3rd January, 2018.

How to Apply

Interested and qualified candidate should send their CVs to: [email protected]

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