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Field Engineer at Kranite Nigeria Limited

Kranite Nigeria Limited commits itself to becoming an international company and a major Supplier and Designer Architectural Hardwares in Nigeria. The company is best sourced for wide range of activities related to Stainless Steel Railings; Aluminum Railings; Burglary Proof; Stone Coated Roof; Office Partitions; Shower Cubicles; Furniture & Fittings.

We are recruiting to fill the position below:

Job Title: Field Engineer

Location: Lagos


Job Description

  • Liaison and support of Kranite Nigeria Limited on a consultancy basis.
  • Carry out vehicle inspections to confirm viability of repair, control of repair costs, and correct repair methods used.
  • Ensure claims staff receive fast, accurate information regarding claim Vehicles, in line with their operational objectives.
  • Develop communication channels with customers, staff and service providers.
  • Audit and evaluate performance of repairer, making recommendations regarding repair quality, repair costs and customer service.
  • Report on and investigate any areas of possible fraud.
  • When required, complete forensic examination of motor vehicles to establish the validity of the claims.
  • Monitor and control average total loss values.
  • Carry out occasional Locus Reports and possible fraud investigation, upon request of the Claims Department.
  • Co-ordinate and resolve complaints as prescribed by company and regulatory guidelines.
  • Provide technical support and a quality engineering resource to the claims department with regards to referred items within service levels.

Knowledge – Skills and Experience

  • Excellent verbal and written skills with the ability to explain procedures without technical jargon.
  • Compiling reports relating to Kranite Nigeria Limited performance.
  • Above average letter writing skills for complaint procedures.
  • Display integrity & balance diplomacy with assertiveness.
  • Able to negotiate at all levels.
  • Self-motivated, working with minimum supervision.
  • Working as part of a team.
  • Knowledge of Insurance Principles & Practices, types of cover, limit of liability, policy wording and terms.
  • Knowledge of computerized estimating systems.
  • PC literate.
  • Full clean driving license.
  • Minimum three years’ experience in motor vehicle estimating or Engineers environment.

Application Closing Date
11th December, 2017.

How to Apply

Interested and qualified candidates should submit their CV’s to: [email protected]

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